1. Agreement to Terms
By accessing or using TaskMutual ("the App," "the Service," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
These Terms apply to all visitors, users, and others who access or use the Service, whether as a task poster or service provider.
2. Description of Service
TaskMutual is a marketplace platform that connects individuals who need tasks completed ("Task Posters") with individuals who offer services ("Service Providers"). We provide the technology platform to facilitate these connections but are not a party to any agreements between users.
Important: TaskMutual is not an employer of any Service Provider and does not provide any services directly. We are a technology platform only.
3. Eligibility
To use TaskMutual, you must:
- Be at least 18 years of age
- Have the legal capacity to enter into binding contracts
- Not be prohibited from using the Service under applicable laws
- Provide accurate and complete registration information
4. User Accounts
Account Creation
You must create an account to use most features of TaskMutual. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information as needed
- Keep your password secure and confidential
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
Account Termination
We reserve the right to suspend or terminate your account at any time for violations of these Terms, fraudulent activity, or any conduct we deem harmful to other users or the platform.
5. User Conduct
You agree NOT to:
- Violate any applicable laws or regulations
- Post false, misleading, or fraudulent content
- Harass, abuse, or harm other users
- Use the platform for illegal services or activities
- Circumvent or manipulate the payment system
- Create multiple accounts or impersonate others
- Scrape, collect, or harvest user data
- Interfere with the proper functioning of the Service
- Post spam or unauthorized commercial communications
- Attempt to gain unauthorized access to our systems
6. Tasks and Services
For Task Posters
- You are responsible for accurately describing tasks and requirements
- You agree to pay the agreed-upon amount for completed work
- You must not request illegal services or activities
- You are responsible for providing a safe work environment when applicable
For Service Providers
- You represent that you have the skills and qualifications to perform offered services
- You are responsible for obtaining any required licenses or permits
- You agree to perform services professionally and as described
- You are an independent contractor, not an employee of TaskMutual
- You are responsible for your own taxes, insurance, and business expenses
7. Payments and Fees
Payment Processing
All payments are processed through our secure third-party payment processor. By using our payment system, you agree to their terms of service.
Service Fees
TaskMutual charges service fees for facilitating transactions. Current fee structures are displayed in the app before you confirm any transaction. We reserve the right to change our fees with reasonable notice.
Refunds and Disputes
If a dispute arises between users, we encourage resolution through direct communication. TaskMutual may, at its discretion, mediate disputes but is not obligated to do so. Refund eligibility is determined on a case-by-case basis.
8. Ratings and Reviews
Users may leave ratings and reviews after completed tasks. You agree that:
- Reviews must be honest and based on actual experiences
- You will not offer incentives for positive reviews
- You will not post fake or misleading reviews
- TaskMutual may remove reviews that violate our policies
9. Intellectual Property
The TaskMutual name, logo, app design, and all content created by us are our intellectual property and protected by copyright and trademark laws. You may not use our branding without written permission.
You retain ownership of content you post but grant us a license to use, display, and distribute that content in connection with operating the Service.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE:
- The quality, safety, or legality of services offered by users
- The accuracy of user profiles, ratings, or reviews
- That the Service will be uninterrupted or error-free
- That any specific results will be achieved through the Service
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TASKMUTUAL SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, or consequential damages
- Loss of profits, data, or business opportunities
- Actions or omissions of other users
- Personal injury or property damage resulting from services
Our total liability shall not exceed the fees you paid to TaskMutual in the twelve months preceding the claim.
12. Indemnification
You agree to indemnify and hold harmless TaskMutual, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Services you provide or receive through the platform
13. Dispute Resolution
Any disputes arising from these Terms or your use of TaskMutual shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You agree to waive any right to participate in class action lawsuits.
14. Changes to Terms
We may modify these Terms at any time. We will provide notice of material changes through the app or email. Your continued use of the Service after changes take effect constitutes acceptance of the new Terms.
15. General Provisions
- Entire Agreement: These Terms constitute the entire agreement between you and TaskMutual.
- Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
- No Waiver: Our failure to enforce any right does not waive that right.
- Assignment: You may not assign these Terms without our consent.
- Governing Law: These Terms are governed by the laws of the State of California.
16. Contact Us
If you have questions about these Terms, please contact us: